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Meet Mélanie

Maison Hestiane, a story of trust and care

Behind every home lie a story, habits and particular expectations. Maison Hestiane was born from the wish to look after them with care, high standards and a personal touch, offering owners and their guests alike an experience filled with serenity.

Stone house façade in the Hérault, Maison Hestiane concierge
Stone house façade in the Hérault, Maison Hestiane concierge

Behind Maison Hestiane, a new adventure and lifelong values

After nearly twenty years in a demanding professional environment, I felt the need to give my career a new meaning: to build a business that reflects who I am, where human relationships, trust and a job well done come first.

Maison Hestiane was born from this wish: to put my listening skills and attention to detail at the service of those who entrust me with their property.

I love understanding each person's expectations, anticipating their needs and bringing the special care that makes all the difference. Because beyond a house to look after or a stay to prepare, there are first and foremost people, stories and a trust to honour.

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Caring for a place also means caring for those who hold it dear.

Folded linen and careful décor, attention to detail in a holiday home
Folded linen and careful décor, attention to detail in a holiday home

Every home has its own story, character and quirks. Looking after it takes far more than organisation: it requires attention, rigour and a genuine understanding of everyone's expectations.

At Maison Hestiane, we value relationships built on trust, sincere exchanges and attention to detail. Whether we are keeping watch over a home while its owners are away or preparing for guests' arrival, every task is carried out with the same commitment: to bring peace of mind and serenity.

Because for us, a job well done is not measured only by what you can see, but also by all the small touches that make the difference.

The Hérault, our home ground. Proximity, our commitment

Based in the Hérault, Maison Hestiane favours a hands-on presence and a close relationship with the owners it supports.

Our knowledge of the area and its particularities allows us to tailor our services to each home, whether it is a holiday let or reserved for its owners' own use.

Because quality management also relies on availability, communication and responsiveness, we offer personalised support, based on direct exchanges and constant attention to your property.

Sète, beaches, vineyards and villages of the Hérault, Maison Hestiane's area
Sète, beaches, vineyards and villages of the Hérault, Maison Hestiane's area

A fully insured business

Maison Hestiane holds professional liability insurance for its concierge and cleaning activities, through LegalPlace Assurances. Certificate valid until 20 September 2027, available on request. Maximum amounts per claim, subject to the terms and exclusions of the policy.

COVER INCLUDED

Excess: €0
on all cover

✓ Legal protection: €50,000 per dispute
✓ Activities covered: concierge services and cleaning
✓ Certificate valid until 20/09/2027
✓ Copy available on request

✓ Consequential material and financial loss: €2,500,000
✓ Pure financial loss: €500,000
✓ Theft by an employee: €30,000
✓ Property in our care (bailee liability): €15,000
✓ Professional liability: €100,000 per year

CIVIL LIABILITY

Up to €10,000,000 per claim
for bodily injury

Let's meet!

Shall we get to know each other?

It all starts with a conversation. Let's take the time to talk about your project, your needs and how Maison Hestiane could support you. Because a good collaboration starts, above all, with a relationship of trust.